Order & Booking Terms
Bookings
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When making a booking or placing a Made to Order or Personalised item, you are confirming that you have read the Terms & Conditions set out below and the Refund Policy.
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All scheduled bookings must be paid for in full before the registration closing date (normally one week before the class). On receipt you will contacted by email to confirm your place and provided with the full venue address and directions.
Booking on demand (choosing your date): contact me by email at thearcshed@gmail.com to confirm availability. Once confirmed, an invoice will be issued and payment is required within 24-hours to secure your booking.
A contact number is required for all bookings so that you can be contacted in case of an emergency or unavoidable last minute changes.
If you are unable to attend for any reason, please let me know as soon as possible.
In the unlikely event that I have to cancel an event, an offer to reschedule your booking will be offered. Reasons may include a single booking because, unfortunately, it is not viable to run a workshop for one person.
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Made to Order
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An order form must be completed.
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Once received I aim to get an email with approximate completion and delivery date within 48 hours. The email will also confirm whether any special requests can be met. Please note: this is not an automated response therefore if your order is received on a weekend or over a Bank Holiday it may take a little longer to receive.
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Payment must be made with the order. By placing an order you are confirming that you have read and agree to the terms set out above and the cancellation and Refund Policy.
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Work will commence once the 48 hour period is up.
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If you have any questions on any of the above, please contact me at thearcshed@gmail.com